Payment and Delivery Policies

Payment Policies

Savers Appliances offers several payment options for you to choose from. Kindly click on the tabs below, to find out more.

Bank Deposit

Choose this option if you wish to pay for your order by depositing over the counter on our nominated bank account, which you will be informed of upon completing the checkout process.

Please take note that you are only allowed up to 48 hours (exclusive of weekends and holidays), upon order placement, to complete the transaction. Unpaid orders after the 48-hour window will be deemed void and cancelled.

For payment confirmation, please send us the scanned copy of photograph of your deposit slip via email to customercare@saversappliances.com.ph. with your order number as the subject.

Cash on Delivery

Choose this option if you will pay for your ordered item/s in cash upon delivery.

Please note that this option is only available for deliveries to the following areas: Metro Manila, Bataan, Cagayan, Pampanga, Pangasinan, and Zambales

PayPal

Choose this option if you would like to pay through your PayPal account, or via Credit or Debit card online.

Upon checking out, you will be redirected to PayPal’s Payment Gateway where you will input your card details and complete your purchase.

You will receive a confirmation email from PayPal once you complete a successful transaction.

Delivery Policies

Free Delivery

Deliveries to the following areas are entitled to our free delivery program: Quezon City, La Piñas City, Cavite, Pampanga, Bataan, Olongapo City, Urdaneta City, San Fernando (La Union), and Tuguegarao (Cagayan). To check if you are covered, place your complete address on the checkout page, and refer to the delivery quotation generated by the system.

Delivery Schedule

After placing an order, a customer service representative will contact you to confirm the transaction.

You will receive an email notification from our customer service once your order has been confirmed and dispatched from our store. Delivery of dispatched orders usually follows this schedule:

  • Metro Manila –five (5) business days
  • Luzon Provincial Areas – seven (7) business days
  • Visayas – seven (7) to fifteen (15) business days
  • Mindanao – seven (7) to fifteen (15) business days

Claiming Orders

To claim your order upon delivery, you will need to present to our delivery crew the following:

  • Printed copy of the order invoice
  • The customer’s Valid ID
  • A photocopy of the customer’s Valid ID

If you think you will not be able to receive your ordered item/s in person, you may appoint someone else to receive it for you by providing an authorization letter as a confirmation by indicating it in the DELIVERY INSTRUCTIONS field on the check out page. The designated receiver then must present to our delivery crew the following, to claim the ordered item/s:

  • Printed copy of the order invoice
  • Signed Authorization Letter from the customer
  • A Photocopy of the customer’s Valid ID
  • A Photocopy of the authorized receiver’s ID

If upon delivery you or your authorized receiver is not around to receive the item, we will send an attempted delivery notice together with the details of the unsuccessful delivery attempt via email, together with instructions on how to have your order re-delivered. Two (2) delivery attempts shall be made per invoice. If by the 2nd attempt you or your authorized receiver is still unavailable, we reserve the right to cancel your order, and refund any amount paid to us, less the shipping costs incurred to make the delivery, to your respective account.

Please note that failure to comply or provide the necessary requirements mentioned on the guidelines may warrant our delivery crew to withhold the release of your ordered item.

Disclaimer

Savers Appliances shall not be liable for failing to deliver or for any interruption of services due to a cause beyond Savers or its 3rd Party Logistics control, including, but not limited to, force majeur, absence of the customer or designated recipient upon delivery, incomplete or incorrect address, action or omission of the public authorities or the like, public disturbances, and factors that disrupt the air and ground transportation systems such as weather conditions and natural disasters.

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